.help-public{color:#334155}.help-public h1{font-size:clamp(2rem,4vw,3.3rem);line-height:1.15;letter-spacing:-.04em;color:#102a43}.help-hero{background:linear-gradient(120deg,#eaf3ff,#f0faf8);padding:70px 0 52px;border-bottom:1px solid #d7e5ee}.help-hero .wrap{max-width:1000px}.help-hero p{font-size:19px;line-height:1.6;max-width:720px}.help-search-box{margin:28px 0 18px;max-width:780px}.help-search-box label{font-weight:700;display:block;margin-bottom:8px;color:#102a43}.help-search-box input{background:#fff;min-height:56px;box-shadow:0 5px 20px #1645720a}.help-hero-links{display:flex;gap:28px;flex-wrap:wrap}.help-hero-links a,.help-go{font-weight:650}.help-toolbar{display:flex;align-items:center;justify-content:space-between;gap:20px}.help-toolbar label{display:flex;align-items:center;gap:12px;max-width:300px}.help-toolbar select{min-width:200px}.help-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:20px;margin:22px 0 36px}.help-card{display:flex;flex-direction:column;background:#fff;border:1px solid #dce5ef;padding:26px;border-radius:16px;text-decoration:none;color:#475569;box-shadow:0 5px 20px #17305205;transition:transform .15s,border-color .15s}.help-card:hover{transform:translateY(-3px);border-color:#79aaf0}.help-card[hidden]{display:none}.help-card h3{color:#102a43;font-size:20px;margin:12px 0 8px;line-height:1.35}.help-card p{line-height:1.65;margin:0 0 20px}.help-category{color:#086e69;font-size:12px;letter-spacing:.04em;font-weight:750;text-transform:uppercase}.help-read{margin-top:auto;color:#165ad5;font-weight:650;display:flex;justify-content:space-between}.help-contact-strip{background:#eff5ff;border:1px solid #d1e2fc;border-radius:18px;padding:28px;display:flex;align-items:center;gap:18px;flex-wrap:wrap}.help-contact-strip>div{flex:1;min-width:240px}.help-contact-strip h2{color:#102a43;margin:0 0 8px}.help-contact-strip p{margin:0;line-height:1.6}.help-breadcrumb{color:#64748b;font-size:14px;margin-bottom:24px}.help-article{max-width:900px;margin:0 auto}.help-intro{font-size:19px;line-height:1.65;color:#475569}.help-review{font-size:13px;color:#64748b;margin-bottom:32px}.help-steps{list-style:none;padding:0;display:grid;gap:26px}.help-steps li{display:grid;grid-template-columns:42px 1fr;gap:18px;border-bottom:1px solid #e2e8f0;padding-bottom:28px}.help-step-number{background:#edf3ff;color:#175dcc;font-weight:750;display:flex;align-items:center;justify-content:center;border-radius:12px;width:42px;height:42px}.help-steps h2{font-size:22px;margin:4px 0 12px;color:#102a43}.help-steps p{line-height:1.8;margin:0 0 14px;white-space:pre-line}.help-source{padding:24px;background:#f5f8fc;border-radius:14px;margin:30px 0}.help-source h2{font-size:20px;margin:0 0 10px}.help-source p{line-height:1.7}.help-source li{margin:10px 0}.help-next{margin:45px 0}.enquiry-layout{display:grid;grid-template-columns:1fr 1.1fr;gap:48px;align-items:start}.enquiry-layout>section>p{line-height:1.75}.enquiry-layout .panel{margin-top:20px}.support-trap{position:absolute;left:-10000px;width:1px;height:1px;overflow:hidden}.support-success{padding:18px 0}.support-success>span{font-size:34px;color:#087b64}.support-stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin-bottom:24px}.support-stats .stat{padding:20px}.support-stats .stat strong{font-size:30px}.support-filter{display:flex;gap:16px;align-items:end;margin-bottom:22px}.support-filter>div:first-child{flex:1}.support-filter>div{min-width:180px}.support-filter button{margin-bottom:1px}.support-ticket-title{display:block;overflow-wrap:anywhere}.support-ticket-title strong{display:block;color:#142d46;font-size:16px;margin:5px 0}.support-unread{background:#e6f7ef;color:#08795a;font-weight:750;font-size:11px;border-radius:20px;padding:3px 8px;margin-left:8px}.support-pagination{display:flex;justify-content:flex-end;align-items:center;gap:12px;padding-top:18px;color:#64748b;font-size:14px}.support-pagination>span{margin-right:auto}.support-detail{display:grid;grid-template-columns:minmax(0,2fr) minmax(260px,1fr);gap:24px;align-items:start}.support-thread-heading{display:flex;gap:15px;flex-wrap:wrap;align-items:center;border-bottom:1px solid #e2e8f0;padding-bottom:20px;font-size:13px;color:#64748b}.support-conversation{display:grid;gap:20px;margin:24px 0 30px}.support-message{padding:20px;border:1px solid #e2e8f0;border-radius:12px;background:#f8fafc}.support-message header{display:flex;justify-content:space-between;gap:16px;font-size:13px;color:#64748b}.support-message header strong{color:#142d46;font-size:15px}.support-message p{margin:14px 0 0;white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.75}.support-answer{background:#f0f7ff;border-color:#d8e7fa}.support-note{background:#fff9e9;border-color:#eed8a8}.support-details h2,.support-files h2{font-size:20px;color:#142d46}.support-details form{display:grid;gap:12px}.support-company-link{margin-top:16px}.support-upload{margin-top:24px;padding-top:18px;border-top:1px solid #e2e8f0}.support-upload summary{font-weight:700;color:#165ad5;cursor:pointer}.support-upload form{display:grid;gap:12px;margin-top:18px}.support-files{margin:20px 0}.support-files a{display:block;padding:12px 0;overflow-wrap:anywhere}.support-files small{color:#64748b;margin-left:12px}.draft-hint{font-size:12px;color:#64748b}.help-edit-step{padding:20px;border:1px solid #d4e0ef;border-radius:12px;margin:18px 0;display:grid;gap:12px}.help-edit-step legend{font-weight:700}.context-help-link{font-size:13px;margin-left:auto;white-space:nowrap;color:#1d5bbd}.enquiry-layout textarea,.support-thread textarea{min-height:150px}.support-detail .record-facts{display:block}.support-detail .record-facts>div{margin-bottom:16px}
@media(max-width:1000px){.help-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.support-detail{grid-template-columns:minmax(0,1fr)}.support-details{order:-1}.enquiry-layout{gap:24px}}
@media(max-width:650px){.help-hero{padding:38px 0 32px}.help-hero p,.help-intro{font-size:17px}.help-grid{grid-template-columns:1fr;gap:14px}.help-card{padding:22px}.help-toolbar{align-items:stretch;flex-direction:column;gap:5px}.help-toolbar label{max-width:none}.help-toolbar select{min-width:0;flex:1}.help-steps li{grid-template-columns:32px 1fr;gap:12px}.help-step-number{width:32px;height:32px;border-radius:9px}.help-steps h2{font-size:20px}.help-contact-strip{padding:22px}.help-contact-strip .btn{width:100%;text-align:center}.enquiry-layout{grid-template-columns:1fr}.enquiry-layout>section:first-child .panel{margin-bottom:20px}.support-stats{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.support-stats .stat{padding:16px}.support-filter{flex-direction:column;align-items:stretch;gap:12px}.support-filter>div{min-width:0}.support-pagination{flex-wrap:wrap}.support-message{padding:16px}.support-message header{flex-direction:column;gap:4px}.support-thread{padding:20px}.context-help-link{white-space:normal;margin:0}.support-detail{gap:16px}.help-public .site-nav{padding:20px}.help-public{overflow-wrap:anywhere}}
@media print{.help-public .help-go,.help-hero-links,.help-contact-strip,.support-thread form,.support-upload,.support-details form{display:none}.help-card{box-shadow:none}.help-steps li{break-inside:avoid}}

.support-filter ~ .table-wrap .cell-value>small{display:block;color:#64748b;margin-top:5px}.support-files button{display:block;margin:10px 0}

.support-delivery{border-bottom:1px solid #e2e8f0;padding:14px 0;font-size:13px;overflow-wrap:anywhere}.support-delivery strong,.support-delivery small,.support-delivery span{display:block;margin-bottom:4px}

@media(min-width:651px) and (max-width:1200px){.support-filter{flex-wrap:wrap}.support-filter>div:first-child{flex-basis:100%}}