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Account & support

Manage your plan and account

Check plan allowances, PayPal renewal and account access.

Guide reviewed 2026-10-03 · England residential lettings

  1. Review Subscription

    The company owner opens Subscription for the current plan, status and recorded paid-through date. Public plans show their current property limits, prices and included features. Archived properties do not count against the active-property limit.

    Open Subscription →
  2. Change or cancel renewal

    A plan change may require PayPal approval. Wait for confirmed billing status; a requested change is not proof of payment. Cancel renewal from Subscription or PayPal and review the recorded remaining access.

    Open Subscription →
  3. Resolve payment questions

    Use Support tickets for duplicate charges, plan queries or access issues. Include the relevant date and reference, without card or bank credentials. Expired subscribers can still contact support.

    Open Support tickets →

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