Record tenant rent and landlord payments
Allocate each receipt or payment to the right property, person and rental period.
Guide reviewed 2026-10-03 · England residential lettings
Create the rent due
Open Rent & payments, select the rental month and Generate monthly rent. The CRM creates the relevant tenant and landlord charges once; running it again does not duplicate existing charges. Only eligible tenancies generate tenant rent.
Open Rent & payments →Record tenant receipts
Choose Record tenant receipt and select the outstanding period. Enter actual amount, receipt date, BACS/cash/card/other method and reference. A partial payment leaves the remaining balance outstanding. Split money covering several periods across those charges.
Open Rent & payments →Record landlord payments
Choose the landlord charge and record the actual payment date and method. Check landlord name, period covered, due date, deductions and remaining balance. A recorded payment does not initiate a transfer.
Open Rent & payments →Correct and reconcile
Owners can reverse an incorrect payment record with a reason; this preserves history and does not reverse the bank transaction. Match recorded receipts and outgoings to your bank and cash records. Keep deposits separate from rent income.
Open Rent & payments →